Hoffbauer

Ideen,Fundstücke im Netz, Gedanken

20 Juni 2006

 

Schau an eventuell nörgeln wir doch zu viel

Deutschland - Serviceland?

Aus dem Daily Telegraph (meine Hervorhebungen):French shop assistants are among the least helpful, least knowledgeable and most surly in Europe, a new study shows today.German stores, in contrast, top the poll for efficiency, knowledge and customer service.Despite our love of whingeing about appalling service and lengthy queues, Britain comes second in the poll, with the [...]


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